Requests under the Freedom of Information Act 2000 (FIA 2000) cover all aspects of public work. Where the request under FIA 2000 is ambiguous, the receiving public authority should seek clarification from the requester and provide advice and assistance to help phrase the request in clearer terms. This Practice Note considers how to read a request objectively, what to look out for in ambiguous wording, how to request clarification and the effect of seeking clarification on the timetable for responding.