This Practice Note is a ‘how to’ guide providing practical guidance on how to draft and issue a refusal notice in response to a Freedom of Information Act 2000 (FIA 2000) request, including confirming whether information is held, considering the requester’s preferred format and applying any relevant exemptions.Both FIA 2000 and the Environmental Information Regulations 2004 (EIR 2004), SI 2004/3391 provide a right of access to recorded information held by public authorities. This guide focuses on FIA 2000. For further reading on EIR 2004, see: Environmental information—overview.This guide does not cover the various grounds for refusing an FOI request or withholding information. For details, see Practice Notes: Absolute exemptions to a freedom of information request and Qualified exemptions to a freedom of information request.Key legislation and guidanceThis guide should be read in conjunction with the following legislation, code of practice and guidance from the Information Commission (ICO):•FIA 2000•Cabinet Office—Freedom of Information Code of Practice•ICO—Guidance: Recognising a request made under