Jeanette Burgess

Solicitor, Walker Morris

Recognised by UK legal directory Chambers as a national expert in consumer finance law, Jeanette advises a wide range of clients including lenders, brokers and credit reference agencies ranging from start ups to international organisations including banks. She has 17 years experience in retail financial services law, including a stint as in-house counsel with a major UK lender and as a regulator with the enforcement team of the Financial Services Authority (FSA). Jeanette's strong links with a number of trade associations, including the Consumer Credit Association, the British Cheque and Credit Association and the National Pawnbrokers Association, (which she advises on legal compliance matters) and with regulators at the OFT and the FSA underlie a practical and commercial approach to legal advice.

Contributed to

1

EU Payment Accounts Directive

Practice notes

The Payment Accounts Directive (PAD) is intended to enhance transparency and comparability for consumers in respect of payment accounts. The PAD makes it easier for consumers to compare fees charged by banks and other service providers across the EU, facilitates consumer switching of payment accounts and entitles all EU consumers to open a payment account that enables them to perform essential functions such as receiving their salary and paying bills. This Practice Note provides a background to, and gives an overview of, the provisions of the PAD and the technical standards and guidelines made under it.

Financial Services