This Practice Note sets out the practical considerations that local authority landlords need to consider when faced with a housing disrepair claim in England. It sets out the basis for a repair claim and the practical steps that need to be taken when dealing with a claim, including whether the matter could be dealt with by non-court based alternative dispute resolution. It also covers the Awaab’s Law regime implied term and new statutory time frames for local authority landlords to investigate and repair specified emergency and HHRS hazards.