Emily Crouch

These Precedent product recall clauses are for use in a business-to-business (B2B) contract for the sale or supply of goods. The product recall clause sets out the obligations between the supplier (manufacturer or distributor) and customer (retailer) if a product recall or corrective action is required within the supply chain, for example where there is a defective, faulty or unsafe product. This Precedent contains both a pro-supplier product recall clause and a pro-customer product recall clause.

This Precedent product recall notice (or corrective announcement) is designed to be used by an organisation to inform consumers about a product that is being recalled (or is subject to another corrective action). It can be published on an organisation’s website, displayed in hard copy or sent directly to customers.

This Precedent product safety incident plan (PSIP) is an overarching plan that pulls together other documents such as a product recall policy, product and customer traceability plan, corrective action decision plan, training plan, monitoring plan and team sheets. The PSIP should form part of a wider product safety management plan (PSMP).

This Precedent Product safety teamsheet, allows an organisation to record the details of everyone it may need to contact in the event of a product recall. It is intended to be appended to the Precedent Product safety incident plan (PSIP) and should be completed in advance of a product recall incident occurring so that the organisation does not lose time working out who should be in its product recall team.