Joanne Redmond

Senior Associate, Baker McKenzie

Jo is a senior associate in Baker McKenzie's Dispute Resolution team in London. Jo helps companies in a range of industries to resolve disputes, manage risk and deal with crises. This involves:

• working with companies to resolve commercial disputes (often with an international element);

• helping companies with product liability and safety issues (for example, helping companies to identify and manage risk, co-ordinating global product recalls and acting for companies in product liability litigation);

• assisting companies on their engagement with public bodies and inquiries (for example, advising companies on how to influence and, if necessary, challenge public body decisions, advising on freedom of information issues and assisting companies on their involvement in inquiries and reviews).

In Legal 500, Jo is: (i) described as "very impressive" and noted for having a "wonderful grasp of detail"(Banking Litigation); and (ii) listed as a Rising Star (Product Liability: Defendant).

Contributed to

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Product safety notification and corrective actions

Practice Notes

This Practice Note describes the consumer product safety corrective action regimes in the UK, including in particular when and how to notify relevant authorities of a product safety issue, the relevant guidance on conducting risk assessments and what corrective action should, or must, be taken when a product is deemed unsafe.

Commercial

Product liability—corrective actions—checklist

Checklists

This Checklist sets out the key issues when dealing with a product liability or consumer safety matter which requires a corrective action, such as a product recall. When considering corrective action relating to a product liability or safety issue, it is advisable to have reference to the government-backed BSI standards—PAS 7050:2022, Bringing safe products to the market—Code of practice and PAS 7100:2022, Product recall and other corrective actions—Code of practice. While the guidance contained in the Codes of practice is not legally binding, the Codes are supported by the Office for Product Safety and Standards (OPSS)—OPSS/market surveillance authorities are likely to refer to the recommendations in the Codes when addressing product safety issues.

Commercial