Joy Davey

Partner, CMS

• I specialise in outsourcings by financial institutions. I combine both commercial and regulatory expertise when helping clients negotiate their outsourcing arrangements.

• This includes advising clients on applicable outsourcing requirements (including SYSC 8 and the EBA Guidelines), their cloud outsourcing arrangements, the operational resilience requirements (SYSC 15A) and the interaction with DORA in the UK.

• I help clients navigate the operational aspects of financial services regulation.

• I co-founded Women Who Work which supports and encourages women back to work whilst having children.

Contributed to

1

The FCA Consumer Duty—implications for outsourcing

Practice Notes

This Practice Note considers the implications of the Financial Conduct Authority (FCA)’s Consumer Duty for FCA authorised firms’ outsourced service arrangements and operational systems and controls. It also sets out practical considerations for firms when reviewing their in-scope material outsourcing agreements for compliance with the Duty.

Financial Services