VAT enquiries guide
1 April 1995
1 Where can I get help?
Help is provided free of charge by our national network of Local VAT Offices (LVOs). If you are registered for VAT, you should approach the LVO with which you are registered. Otherwise, contact the office nearest to you; its address and telephone number will be in your local phone book under “Customs and Excise”.
The VAT Charter Standard document, which is available from any LVO, sets out our general standards for dealing with businesses and the public.
2 What publications are available?
A wide range of VAT Notices and Leaflets is available from your LVO's Enquiries Section. Notice 700 The VAT guide offers a general explanation of VAT. Other publications explain particular aspects in more detail. Make sure that you have the current issues of all our VAT Notices and Leaflets relevant to your business. Please read them and look out for any changes which affect your business. VAT Notes, summarising important changes, are issued twice yearly to every VAT registered trader.
We aim to keep our publications simple so that they can readily be understood. However, more detailed individual guidance is available if necessary.
3 I want to make a general enquiry. What do I