Vodafone has always been on the cutting edge of technology. Back in 1985 they made the first mobile phone call in the UK, from their HQ in Newbury. Thirty-two years on, they’ve grown to become a global giant of the technology world, with around 444 million customers in more than 26 countries (or over 55, including partner networks). Michael Griss is one of their in-house lawyers, part of the Vodafone Global Enterprise team which was set up specifically to serve the needs of their multinational clients. Michael joined the large in-house team two years ago, as a newly qualified lawyer.

Switching suppliers

Vodafone’s legal team were using a number of different tools for their legal research, from more than one provider. However, shortly after Michael joined the team, they decided to choose just one: LexisNexis. As Michael explains, he and many of his colleagues were initially reluctant to switch.

“Lawyers don’t like change,” he quips. “I’d used LexisLibrary at university, but I’d never heard of LexisPSL before. Many of us were used to using a different product. Some people were hooked on it. Then suddenly, we were told your login has been shut down, and we’re all switching to LexisPSL.”

But as he goes on to explain, those initial misgivings ultimately proved to be shortlived. “We had a couple of on-site training sessions. The people from LexisNexis came in and showed us not just how to use all of the tools, but use them a lot more efficiently. Everyone seems really happy with it now.”

“LexisPSL International guides are useful. You can select a number of different jurisdictions, and it’ll tell you how questions would be answered differently in each jurisdiction.”

Michael Griss
In-house lawyer, Vodafone Global Enterprise

Quick answers

Michael finds LexisPSL’s practice notes especially useful. “One of the biggest issues of working in-house is that you just don’t have enough time to conduct full research like you would in private practice, to really delve in to the law” he explains.

“So the things I find most helpful are the concise practice notes, which summarise a topic on pretty much one page. It’s useful to go onto the system and find an answer to a legal question without having to read through reams of text.”

Michael has also been impressed by the quality of the webinars, which are an easy way to keep up with the latest developments and key issues affecting his clients.

“The experts who sit on the panels and lead the sessions are really knowledgeable,” he adds.

“...the things I find most helpful are the concise practice notes, which summarise a topic on pretty much one page. It’s useful to go onto the system and find an answer to a legal question without having to read through reams of text.”

Micheal Griss
In-house lawyer, Vodafone Global Enterprise

Cross country

Working in a multinational company that serves multinational clients, Michael and his teammates often need to know how the laws and regulations vary from one jurisdiction to another. That’s when LexisPSL’s International guides are invaluable.

“You can select a number of different jurisdictions, and it’ll tell you how questions would be answered differently in each jurisdiction.”

Michael also uses LexisPSL’s precedents frequently. “We have vast arrays of Vodafone precedents, but I find it quite useful to cross-check them against the ones on PSL – especially the drafting notes, which tell you things like ‘the supplier will typically argue for x’ or ‘the customer will typically want this because of y’.”

For someone who started off as a sceptic, Michael is now most certainly a convert.

“I use it frequently and I recommend it to my colleagues all the time. When they ask me questions, I say there’s definitely a quick answer to that on PSL.”

“LexisNexis thinks globally and thinks broadly, which fits as we are a large, multi-national team with more than just lawyers. We have different professionals using your content and it needs to be relevant across the team.”

Kerry Phillip
Legal Director, Vodafone Global Enterprise

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