From confidence to certainty

When Lexis+ AI launched, litigation partner Mark Jones saw an opportunity. As an existing LexisNexis client, the firm already relied on its legal content. “You own or licence everything,” Mark said. “We already work with you. We made that decision a long time ago.”

After a short trial, Gordons made the commitment.

“It was a big commitment to the firm financially,” Mark recalled. “But actually, all I hear now is this is great.”

Smarter answers, faster checks

Lexis+ AI quickly proved its value in daily legal work. Tasks that once took 10 to 15 minutes, such as checking a statutory clause, could now be completed in under a minute. “The AI tool brings that section up... within a minute,” Mark said. “Just double-checking what you know—the sense check—is lightning fast compared to previous systems.”

In litigation, where technical accuracy is critical, the speed of verification helps fee-earners move quickly without cutting corners. “Going cold into a topic, it gives you an answer which on the whole is pretty reliable and you always get the authorities to check.” That transparency, linking directly to statutes, cases and practice notes, gives lawyers confidence in every step.

Deeper research without delay

One unexpected benefit has been the way Lexis+ AI encourages more thorough research. Because it is so quick to use, lawyers are checking more, not less. “You definitely do more research and you check more things because you know you can do it quickly,” Mark explained.

He noted that junior lawyers sometimes stop at a practice note. Lexis+ AI allows them to dig further without friction. “The tool gives you the link to the practice notes, it gives you the link to the cases... the opportunity to do that deep dive if you need it.”

For Mark, it has changed his own habits. When tackling a question such as the survivability of contractual clauses post-termination, his first step is now Lexis+ AI. “Now I’ll probably go to AI. And that’ll take me to the authorities.”

Proving its worth across the firm

Committing to new software is always a leap,. “So when you're going into these things, you are a bit dubious.” But once Lexis+ AI was adopted, it gained immediate traction across departments. “The feedback is all that it’s a great tool.”

Now that is has been implemented firm wird Mark notes that not having Lexis+ AIwould disrupt everyday work. “If you removed it tomorrow, there would be a lot of grumbles,” Mark said. “It speeds up so many tasks.”

Gordons carefully selects technology and content partners so Lexis+ AI had to prove itself. “There are so many tools you can buy,” Mark warned. “You need to be very confident there's a business case. It’s going to save you time and make you more efficient.”

Built on trusted content

Mark believes that one of Lexis+ AI’s greatest strengths lies in its foundation. Unlike open systems, it is built on proprietary, high-quality legal data. “You’ve got it all,” he said. That assurance makes a difference in practice, where lawyers need to trust the answers they get and trace them back to source.

Even when a legal answer is unclear, the tool helps. For litigators, identifying the grey areas is often as useful as confirming a position. Lexis+ AI accelerates that process, enabling lawyers to build arguments with a clear understanding of the legal terrain.

A reliable, everyday legal companion

Since full adoption, Lexis+ AI has become embedded in how Gordons works. It supports faster research, more robust analysis and confident decision-making across matters of varying complexity. Mark highlighted how even nuanced legal questions — such as whether contractual clauses survive termination in the absence of express terms — can be explored more efficiently. Rather than turning to practitioner texts first, the team often starts with Lexis+ AI because it guides them directly to the leading authorities.

This shift has changed how legal research is approached. As Mark explained, “The tool gives you the link to the practice notes, it gives you the link to the cases... the opportunity to do that deep dive if you need it.” It supports better reasoning and more informed conclusions without slowing down the pace of work.

For Gordons LLP, Lexis+ AI has become much more than a digital tool. It is now part of the firm’s daily rhythm, giving lawyers confidence in their research and the ability to advise with clarity and precision.

“The tool is fantastic and there's lots of use cases... particularly for certain disciplines which mean it’s worthwhile spending the money.”