Press Release

Field Fisher Waterhouse Implements LexisNexis Enterprise Solutions for Firm-Wide Business Critical Applications

European law firm selects integrated portfolio for firm-wide technology consolidation

LONDON, 16th, February 2011 – LexisNexis UK (, a leading provider of content-enabled workflow solutions, today announced that European law firm Field Fisher Waterhouse has deployed LexisNexis® InterAction®, coupled with LexisNexis® Streamline®, to support its client relationship management strategy and the integration of its key business processes.


Top 30 law firm Field Fisher Waterhouse, which has offices in Brussels, Hamburg, London, Manchester, Paris and Tokyo, recognised the need for a greater understanding of its business development activity and client-related knowledge. The firm also needed to streamline a range of business processes across the organisation’s offices.

Field Fisher Waterhouse approached numerous providers in the marketplace and selected LexisNexis Enterprise Solutions to bring together its client, matter and new business processes to provide a consolidated view of the organisation, ultimately providing the intelligence to make strategic decisions based on real-time information. Using LexisNexis InterAction and LexisNexis Streamline, Field Fisher Waterhouse now has a toolset on which existing systems can be accessed through one user interface and a single data repository.

“We continually look for ways to improve our management of client relationships and drive the development of new business,” comments Maria Hall, marketing director, Field Fisher Waterhouse. “Integral to this objective is the ability to have a complete view of all business intelligence; whether this be current and past matters, relationship information or even when we last spoke to an individual.

“After reviewing a number of providers, LexisNexis Enterprise Solutions stood out as the best partner, with a full portfolio of technology solutions, as well as an understanding of the processes and our existing technology. We were confident that they would provide the tools we needed to support our strategy and continued growth.”

Paul Heywood, IT director at Field Fisher Waterhouse, said, “By integrating both LexisNexis InterAction and LexisNexis Streamline we have been able to successfully replace our current CRM and client opening system whilst providing a platform for development of more sophisticated business process automation in the future.”

LexisNexis Enterprise Solutions develop workflow-based productivity and profitability software solutions delivering innovation, best practice and efficiencies to professional service practitioners and organisations enabling them to drive business performance and differentiation in a highly competitive global environment. Field Fisher Waterhouse joins a large client community which provides knowledge sharing and best practice.

“The productivity and cost saving benefits of consolidating information and streamlining business processes are clear. commented Tim Cheadle, General Manager, LexisNexis UK Enterprise Solutions. “Field Fisher Waterhouse is one of many firms working with us to integrate their CRM and workflow technology without having to re-invent the wheel.”

About LexisNexis
LexisNexis® ( is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting and academic markets. LexisNexis originally pioneered online information with its Lexis® and Nexis® services. A member of Reed Elsevier [NYSE: ENL; NYSE: RUK] (, LexisNexis serves customers in more than 100 countries with 15,000 employees worldwide.

In the UK, LexisNexis (the trading name of Reed Elsevier (UK) Ltd) ( online legal solutions include: Lexis®PSL, Lexis®Check and Lexis®Library - named Online Product of the Year at the Legal Technology Awards. Published resources include both Butterworths and Tolley. LexisNexis provides the most comprehensive source of legal and tax commentary in the UK.

As a leading provider of software platforms, LexisNexis Enterprise Solutions works with customers to drive productive, efficient and reliable business decisions. Its solutions include LexisNexis Visualfiles®, a case and matter management software; LexisNexis dna, a fully integrated practice management software; LexisNexis Streamline, a best-of-breed, single platform for legal and business process workflow management; LexisNexis Redwood Analytics®, a business intelligence and budgeting software and services; and LexisNexis InterAction®, a customer relationship management tool.

Media Contact(s):
Laura Whitehead
+44 (0)77958 01553