Systems integration agreement—pro-customer
Produced in partnership with Craig Armstrong of Shoosmiths

The following TMT precedent produced in partnership with Craig Armstrong of Shoosmiths provides comprehensive and up to date legal information covering:

  • Systems integration agreement—pro-customer
  • Background
  • 1 Definitions and Interpretation
  • 2 Appointment
  • 3 Duration
  • 4 Pre-contractual information
  • 5 Services
  • 6 General services obligations
  • 7 Integration assistance
  • 8 Training services
  • More...

Systems integration agreement—pro-customer

This Agreement is made on [date]

Parties

  1. 1

    [insert name of supplier], a company incorporated in [England and Wales] under number [insert registered number] whose registered office is at [insert address] (Supplier); and

  1. 2

    [insert name of customer], a company incorporated in [England and Wales] under number [insert registered number] whose registered office is at [insert address] (Customer)

(each of the Supplier and the Customer being a party and together the Supplier and the Customer are the parties).

Background

    1. (A)

      The Customer wishes to procure software, [hardware], software configuration and development services, installation services and other related services. The Supplier has represented to the Customer that it is experienced in the provision of such services to customers in the [insert relevant industry, eg retail] industry.

    1. (B)

      The Customer has agreed to procure the Services from the Supplier and the Supplier has agreed to provide the Services to the Customer on the terms and conditions of this Agreement.

The parties agree as follows:

    1. 1

      Definitions and Interpretation

      1. 1.1

        In this Agreement the following terms have the following meanings:

        Acceptance

        1. means that:

          1. (a)

            the Customer confirms in writing that the Software has passed or is deemed to have passed the relevant Software Acceptance Tests; and/or

          2. (b)

            the Supplier confirms in writing that the Supplied Hardware has passed or is deemed to have passed the relevant Hardware Acceptance Tests,

          as the context so requires, and

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