Service level agreement between L&D and the firm
Service level agreement between L&D and the firm

The following Practice Management precedent provides comprehensive and up to date legal information covering:

  • Service level agreement between L&D and the firm

The learning and development (L&D) team agrees to support the firm in the following ways:

  1. responding to all requests for training within [insert time, eg one day]

  2. responding to all issues raised relating to training courses and/or L&D within [insert time, eg one day]

  3. providing a report on courses falling below expected standards at [insert when report will be made, eg at the monthly manager’s meeting]

  4. reporting all delegate non-attendance at [insert when report will be made, eg at the monthly manager’s meeting]

  5. committing to only allo

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