Service level agreement between L&D and the firm
Service level agreement between L&D and the firm

The following Practice Management guidance note provides comprehensive and up to date legal information covering:

  • Service level agreement between L&D and the firm
  • The learning and development (L&D) team agrees to support the firm in the following ways:
  • [Insert role, eg Partners, managers, department heads] agree to support the L&D team in the following ways:

The learning and development (L&D) team agrees to support the firm in the following ways:

  1. responding to all requests for training within [insert time, eg one day]

  2. responding to all issues raised relating to training courses and/or L&D within [insert time, eg one day]

  3. providing a report on courses falling below expected standards at [insert when report will be made, eg at the monthly manager’s meeting]

  4. reporting all delegate non-attendance at [insert when report will be made, eg at the m