The following Risk & Compliance precedent produced in partnership with Tom Fox of Arnold & Porter Kaye Scholer provides comprehensive and up to date legal information covering:
Consult your Product Recall Plan
See: Product safety incident plan.
If you do not have a product recall plan, set up a team to manage the issue, including individuals who:
—know the product
—have the authority to withdraw the product from sale and implement a recall from consumers if necessary
See Precedent: Product safety teamsheet.
Collate information to decide on the next steps
Obtain details from internal stakeholders of:
—the product, intended uses, target users, instructions for use etc
—the reported defect or hazard
—any reported injuries
—the number of units placed on the market or in stock and in which countries
Carry out a risk assessment to decide how serious the issue is
Information collected about the hazard should be analysed to determine if the product is unsafe, i
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