Negotiation tactics cheatsheet

The following Practice Management precedent provides comprehensive and up to date legal information covering:

  • Negotiation tactics cheatsheet

Negotiation tactics cheatsheet

Other party’s behaviourExampleHow to counter
Controlling the agendaRefusing to let other people have a say. Dominating proceedings
  1. refer back to the agenda and agreed timeframes

  2. ask questions directed at others to draw in their views

  3. agree a time slot for each person to put their case uninterrupted

Aggressive behaviourShouting, swearing, finger pointing, intimidation tactics
  1. suggest a break to allow tempers to cool

  2. highlight the inappropriate behaviour: “I am happy to continue these discussions but only if you refrain from using abusive language”

  3. be prepared to walk away

Everything is rubbishTrashing you, your firm, your ideas,

Popular documents