Model instructions for cancellation and model cancellation form—business-to-consumer
Model instructions for cancellation and model cancellation form—business-to-consumer

The following Commercial guidance note provides comprehensive and up to date legal information covering:

  • Model instructions for cancellation and model cancellation form—business-to-consumer
  • Model instructions for cancellation
  • Model cancellation form

Model instructions for cancellation

  1. 1

    Right to cancel

    1. 1.1

      You have the right to cancel this contract within 14 days without giving any reason.

    2. 1.2

      The cancellation period will expire after 14 days from the day [of the conclusion of the contract OR on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods OR on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good OR on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece OR on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good].

    3. 1.3

      To exercise the right to cancel, you must inform us [insert trader’s name, geographical address and, where available, telephone number, fax number and email address.] of your decision to cancel this contract by a clear statement (eg a letter sent by post, fax or email). You may use the attached model cancellation form, but it