Crisis management—panic sheet
Produced in partnership with Philip Ryan of Shoosmiths

The following Risk & Compliance precedent produced in partnership with Philip Ryan of Shoosmiths provides comprehensive and up to date legal information covering:

  • Crisis management—panic sheet

Crisis management—panic sheet

This Crisis management panic sheet gives tips on what to do in the immediate aftermath (first 12 hours) of a crisis that is not covered by another specific plan. [Insert organisation's name] has separate plans and strategy documents in relation to certain specific incidents, eg [product recall, data security breach, internal investigation, dawn raids and business continuity failure].

See also Crisis management action list, which is appended to our Crisis management plan.

    1. 1

      Assemble crisis management team

      Assemble a crisis management team and appoint an individual to lead that team. Even if you have sketched out your team in advance, you should always ensure the final team is tailored to the particular crisis and kept as small as possible.

      Ensure all individual team members are notified as a priority and 24/7 contact and access is established for and across the team.

    1. 2

      Preliminary, high-level assessment and reflection

      Take a step back to understand what has happened and the potential impact on a worst-case scenario basis. Allow yourself some time to think and to brainstorm. It is important that you don't waste valuable time on this, but giving yourself the time to think is important.

      Operate on the assumption that any written records you make are not confidential or privileged.

      An early priority is to

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