Complaints quarterly monitoring record

The following Practice Compliance precedent provides comprehensive and up to date legal information covering:

  • Complaints quarterly monitoring record

Complaints quarterly monitoring record

    1. 1

      General information

      Date of review[Insert date]
      Person(s) conducting review[Insert name(s)]
    1. 2

      Data

      CriteriaIn the last [insert period, eg quarter]Over the last 12 months
      Number of complaints received[Insert number][Insert number]
      Types of complaints received[Insert type][Insert type]
      Number of complaints deemed justified[Insert number][Insert number]
      Number of complaints resolved[Insert number][Insert number]
      Number of complaints referred to

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