Cancellation and returns of digital content
Cancellation and returns of digital content

The following Commercial guidance note provides comprehensive and up to date legal information covering:

  • Cancellation and returns of digital content
  • Your right to cancel
  • Content that has not yet been downloaded [or streamed]
  • Downloaded [or streamed] content
  • Our promises to you if things go wrong
  • Contact us

DRAFTING FOR BREXIT: For information on the impact of Brexit on consumer protection and issues to consider on the drafting, negotiation and enforceability of this Precedent, see Practice Notes: Brexit—consumer protection and No deal Brexit—applicable law and jurisdiction—consumer contracts and disputes. See also: Brexit—impact on consumer protection—checklist.

Date: [insert date of publication/update]

The information on this page summarises some of your key rights and provides additional information on cancellation and returns. It is not intended to replace the terms and conditions contained in our [insert link to online terms and conditions] which you should read carefully before you buy any digital content from us.