- The gig economy—exploring consumer protection
- What risks does the gig economy create for consumers?
- How well does the existing legal framework protect consumers in these sectors?
- Has the law failed to keep pace with developments in this area? If so, are there any developments on the horizon that might address or create any gaps in the legal framework?
- What approaches have other jurisdictions taken to these issues and how successful have these been? Can the UK learn anything from the approach that has been taken elsewhere?
- How do you see this area developing in the coming years?
Employment analysis: The ‘gig economy’, which comprises of short-term and unpredictable work arrangements negotiated on online peer-to-peer marketplaces, raises a number of interesting questions about the future direction of employment law. Advocates argue that the gig economy offers boundless innovation and empowers both workers and entrepreneurs, while critics suggest that it disenfranchises the workforce and undermines workers’ rights. As part of our series examining the legal implications of the gig economy, Ursula Huws, professor of labour and globalisation at the University of Hertfordshire, explains that automation and flexible employment models are potential pitfalls in protecting consumers from the big beasts of the gig economy.
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