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FOS awards compensation for avoidable delay despite transfer completing within reasonable time frame (Mr W, DRN-1866345)

FOS awards compensation for avoidable delay despite transfer completing within reasonable time frame (Mr W, DRN-1866345)
Published on: 27 April 2021
Published by: LexisPSL
  • FOS awards compensation for avoidable delay despite transfer completing within reasonable time frame (Mr W, DRN-1866345)
  • Original news
  • Summary
  • What were the facts?
  • What was the Financial Ombudsman’s decision?
  • What is the impact of this decision?

Article summary

Pensions analysis: In Mr W, DRN-1866345 the Financial Ombudsman Service (FOS) has only awarded compensation for distress on delays to a transfer payment where the investor was unusually demanding about the transfer timeline. Martin Scott of gunnercooke LLP looks at the decision. or take a trial to read the full analysis.

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