229 Awards
229 Awards

(1)     This section applies only in relation to the compulsory jurisdiction [. . .].

(2)     If a complaint which has been dealt with under the scheme is determined in favour of the complainant, the determination may include—

(a)     an award against the respondent of such amount as the ombudsman considers fair compensation for loss or damage (of a kind falling within subsection (3)) suffered by the complainant (“a money award”);