[404A Rules under s 404: supplementary]
[404A Rules under s 404: supplementary]

[(1)     Rules under section 404 may make provision—

(a)     specifying the activities and requirements in relation to which relevant firms are to carry out investigations under consumer redress schemes;

(b)     setting out, in relation to any specified description of case, examples of things done, or omitted to be done, that are to be regarded as constituting a failure to comply with a requirement;

(c)     setting out, in relation to any specified description of case, matters to be taken into account, or steps to be taken, by relevant firms for the purpose of—

(i)     assessing evidence as to a failure to comply with a requirement; or

(ii)     determining whether such a failure has caused (or may cause) loss or damage to consumers;

(d)     as to the kinds of redress that are, or are not, to be made to consumers in specified descriptions of case and the way in which redress is to be determined in specified descriptions of case;

(e)     as to the things that relevant firms are, or are not, to do in establishing and operating consumer redress schemes;