[234C Complaints by consumer bodies]
[234C Complaints by consumer bodies]

[(1)     A designated consumer body may make a complaint to the FCA that a feature, or combination of features, of a market in the United Kingdom for financial services [or of a market in Great Britain for claims management services] is, or appears to be, significantly damaging the interests of consumers.

[(1A)     But a complaint may not be made to the FCA under this section if it is a complaint which could be made to the Payment Systems Regulator by a designated representative body under section 68 of the Financial Services (Banking Reform) Act 2013 (complaints by representative bodies).

“Designated

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