Consumer protection

This subtopic provides an overview of consumer rights in Ireland and explores the various legislative measures which exist to safeguard these rights.

For more information, see the following guidance:

  1. Practice Note: Ireland—Consumer contracts—considers the current legal framework for consumer contracts and consumer rights in Ireland. It carries out an analysis of sale, service, and digital contracts, highlighting important provisions pertaining to consumer contracts within the Consumer Rights Act 2022 (Ireland).

  2. Practice Note: Ireland—Unfair terms in consumer contracts—considers unfair terms which may arise in consumer contracts and refers to several key provisions in the Consumer Rights Act 2022 (Ireland) (CRA 2022 (IRL)) which relate to unfair terms. It examines what an unfair term is, which terms are presumed to be unfair and which terms are always considered to be unfair terms under CRA 2022 (IRL). It looks at how to determine whether a consumer contract term is transparent and how to interpret the fairness of terms in consumer contracts. It also examines the role of the court under the CRA 2022 (IRL).

  3. Practice Note: Conducting a product recall in the EU—general consumer goods [Archived]—addresses the practicalities of product

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