Measurements

Measurements guidance:

We have long stated the view that an outstanding in-house team has four characteristics: in effect, its 'signature profile'. These characteristics are: • meeting known...

Practice Note

Assembling your data Ideally you will have agreed with a firm the format in which it provides work-in-progress updates on the matters it is handling for you. This should...

Practice Note

In this practice note, we develop a simple schematic to help identify, establish and manage a key performance indicator. In this case, the indicator is about shortening...

Practice Note

Reporting work in progress (WIP) is often the bane of a busy team’s life. Reports which look the same from month to month, which we suspect are not read let alone...

Practice Note

What in-house legal teams do that helps articulate their value TacticallyOperationallyStrategically Tactical value is the value that is easiest to count, but the least...

Practice Note
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