Efficiency tools and technology

Efficiency tools and technology guidance:

Scenario: The team is working hard, but demand is increasing and resources are tighter than ever. The usual edicts have gone out from the business to do more with less,...

Practice Note

This case study involved an activity analysis exercise for a global pharmaceutical business focusing on their EMEA in-house legal team that comprised 26 lawyers across 17...

Practice Note

In this practice note, we develop a simple schematic to help identify, establish and manage a key performance indicator. In this case, the indicator is about shortening...

Practice Note

Performance management is part leadership, part creating the right environment, part having an appropriate strategy and part ensuring individual contribution has a sense...

Practice Note

What is Lexcel? Lexcel is the Law Society's quality mark for practice management and client care. Lexcel is designed specifically for the legal sector. There are two...

Practice Note

Close Once you have measured the problem or bottleneck in your process (see Practice Note: Step 2—measure the problem), the next step is to identify what is causing the...

Precedents