Q&As

What rights and remedies are available to a consumer in respect a service provider’s failure to supply cancellation information?

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Published on LexisPSL on 09/01/2017

The following Commercial Q&A provides comprehensive and up to date legal information covering:

  • What rights and remedies are available to a consumer in respect a service provider’s failure to supply cancellation information?

We assume the contract in question is an off-premises business-to-consumer (B2C) contract for the supply of services, with both contracting parties based in the UK. In conducting our research we have focussed on rights and remedies under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the Regulations), SI 2013/3134 only, other remedies may be available which ar

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