What legislation do businesses dealing with consumers need to comply with (pre 1 October 2015)? [Archived]
Produced in partnership with Gowling WLG
What legislation do businesses dealing with consumers need to comply with (pre 1 October 2015)? [Archived]

The following Commercial practice note Produced in partnership with Gowling WLG provides comprehensive and up to date legal information covering:

  • What legislation do businesses dealing with consumers need to comply with (pre 1 October 2015)? [Archived]

ARCHIVED: This Practice Note has been archived and is not maintained. It sets out a brief description of the key legislation applicable to trading with consumers, and consumer contracts entered into, prior to 1 October 2015, after which the Consumer Rights Act 2015 amended or replaced much of the legislation dealt with in this Practice Note. For legislation applicable after 1 October 2015, see Practice Note: Key consumer legislation—summary.

The following table sets out a brief description of the key legislation that businesses needed to comply with when dealing with consumers prior to 1 October 2015, how this legislation was amended over the years and key action points arising from that legislation.

Core legislation
LegislationDescription/key termsAction required
Unfair Contract Terms Act 1977 (UCTA 1977)UCTA 1977 sets out types of liabilities, which businesses are not able to exclude as against a consumer, and imposes an obligation of reasonableness on other terms which exclude or limit liability or remedies of consumers.Review any contractual terms you impose on consumers. Consider whether any of them could be unfair. See Practice Note: Unfair terms in consumer contracts (pre 1 October 2015) [Archived].

Risk: most limitations or restrictions on consumers will be deemed to be unreasonable. Terms that are unfair will be unenforceable, and complaints by a consumer may lead to regulatory action and adverse

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