Q&As

What key legislation applies to consumer contracts?

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Published on LexisPSL on 14/12/2017

The following Commercial Q&A provides comprehensive and up to date legal information covering:

  • What key legislation applies to consumer contracts?

The following key legislation should be considered when traders are dealing with a consumer:

  1. Consumer Rights Act 2015 (CRA 2015)

  2. Alternative Dispute Resolution for Consumer Disputes (Competent Authorities) Regulations 2015, SI 2015/542

  3. Consumer Protection from Unfair Trading Regulations 2008, SI 2008/1277

  4. Consumer Protection (Amendment) Regulations 2014, SI 2014/870

  5. Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 2013/3134

  6. Consumer Rights (Payment Surcharges) Regulations 2012, SI 2012/3110

  7. Payment Services Regulations 2017, SI 2017/752

  8. Consumer Protection Act 1987 (CPA 1987)

LegislationDate of applicationDescription
Consumer Rights Act 2015The CRA 2015 took effect as of 1 October 2015, under the Consumer Rights Act 2015 (Commencement No 3, Transitional Provisions, Savings and Consequential Amendments) Order 2015.The CRA 2015 covers consumer rights and remedies for the sale of goods, supply of digital goods, and supply of services, as well as regulating the law on unfair terms in consumer contracts. In a
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