What are the model icons?

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Published on LexisPSL on 18/07/2014

The following Commercial Q&A provides comprehensive and up to date legal information covering:

  • What are the model icons?
  • What are the model icons?
  • What are the obligations to use the model icons?
  • Has any guidance been published by the UK government?

What are the model icons?

The icons are a ‘voluntary tool’ that are designed to make it easier for traders to comply with the information requirements set out in Directive 2011/83/EU, the Consumer Rights Directive, and thus the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 2013/3134 (CCR 2013) which implement the Consumer Rights Directive.

Examples of the icons and how to use them are set out in Annex 1 of the Guidance published in June 2014 by the Directorate-General for Justice on the Consumer Rights Directive.

The icons flag up key information for consumers on the following matters (with examples in brackets):

  1. the service provider, eg trader name

  2. the functionality of the digital product, eg hardware and software (eg ‘no specific hardware necessary, any music player with MP3 support’)

  3. the interoperability of the digital product—ie:

    1. language (eg English)

    2. duration (eg 3.30 minutes)

    3. file type (eg .EXE)

    4. size (eg 3MB)

    5. <◦

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