Q&As

We would like to take payment automatically from our customers once they have been provided with a service. Do you have any practice notes or precedents covering different types of payment mechanisms and on unfair terms?

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Published on LexisPSL on 27/03/2017

The following Commercial Q&A provides comprehensive and up to date legal information covering:

  • We would like to take payment automatically from our customers once they have been provided with a service. Do you have any practice notes or precedents covering different types of payment mechanisms and on unfair terms?
  • Unfair terms

Unfair terms

There is nothing within the relevant unfair terms legislation to prevent a business from requiring customers to pay by direct debit. See the following Practice Notes: Consumer Rights Act 2015—summary and Consumer Rights Act 2015—unfair terms, in particular section ‘Terms listed in Schedule 2’, which sets out the list of terms in the Act which may be regarded as being unfair. See further Boilerplate clauses in business-to-consumer contracts—general principles—The ‘grey list’ in the CRA 2015 in Practice Note: Boilerplate clauses in business-to-consumer contracts—specific clauses. Guidance from the Competition and Markets Authority (CMA) on fairness under the CRA 2015 s

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