Unbundled services or Pay As You Go
Produced in partnership with Ursula Rice of Family First Solicitors Ltd
Unbundled services or Pay As You Go

The following Family practice note produced in partnership with Ursula Rice of Family First Solicitors Ltd provides comprehensive and up to date legal information covering:

  • Unbundled services or Pay As You Go
  • What is it?
  • Advantages
  • Disadvantages and risks
  • Law Society guidance
  • Solicitors Regulation Authority (SRA) Standards and Regulations 2019
  • Fee arrangements
  • Essential do's and don'ts
  • Advocacy

With legal aid no longer available for many areas of family law, tough economic times and increased competition, more family lawyers are considering offering unbundled services. Overall, the costs of running a law firm have increased. In contrast, clients may be looking to minimise their legal costs, through necessity or as a reflection of the wider availability of legal information that may lead some clients to deal with aspects of their case in person. Pay As You Go, or unbundled advice and assistance (including advocacy), can assist in bridging the gap in such cases.

What is it?

In essence, an unbundled service means the provision of discrete and limited legal advice and assistance to the client in a case where the client is acting in person. It can comprise a simple checking service, one off advice, or the advocacy in a case. There could also be a more organised 'Pay As You Go' (PAYG) service agreed whereby the client calls on the solicitor for advice at various stages throughout the proceedings, with the client required to pay for the advice they receive, as they receive it, but with each advice session being treated as a discrete event. With the client acting in person, the solicitor does not go on the court record, deal with correspondence directly or file papers with the court. The solicitor may provide

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