The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and their impact on costs and funding
Produced in partnership with Stephen Innes of 4 New Square and Lucy McCormack at Henderson Chambers
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and their impact on costs and funding

The following Dispute Resolution guidance note Produced in partnership with Stephen Innes of 4 New Square and Lucy McCormack at Henderson Chambers provides comprehensive and up to date legal information covering:

  • The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and their impact on costs and funding
  • Introduction
  • The three types of contract: distance, off-premises and on-premises
  • Requirements for on-premises contracts
  • Requirements for off-premises contracts
  • Requirements for distance contracts
  • Consequences of a failure to comply
  • Case law involving costs based challenges under the CCR 2013
  • Specific exemptions
  • Comparison of requirements for on premises, off premises and distance contracts

Brexit: The UK's departure from the EU on exit day ie Friday 31 January 2020 has implications for consumer contracts. For guidance, see Practice Notes: Brexit—consumer protection and Brexit—applicable law and jurisdiction—consumer contracts and disputes.

This Practice Note highlights key issues for solicitors arising out of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 2013/3134 (CCR 2013) in relation to costs and funding. These regulations implemented Directive 2011/83/EU (the Consumer Rights Directive). The Practice Note is intended to highlight the key issues for solicitors arising out of the regulations in relation to costs and funding. It is not intended to review these regulations more generally. It covers three different types of contract being distance, off-premises and on-premises along with issues to be considered. Prior to the CCR 2013 coming into force the following regulations applied—Cancellation of Contracts made in a Consumer’s Home or Place of Work etc Regulations 2008, SI 2008/1816 (the Cancellation Regulations 2008) and the Consumer Protections (Distance Selling) Regulations 2000, SI 2000/2334.

On 4 July 2019, the government published its statutory report on its review of the first five years of the regulations. In general it found that the CCR 2013 met their objectives. For information on the report, see: BEIS finds Consumer Contracts Regulations still appropriate after five years—LNB News 08/07/2019 68.

Introduction

The