Step 3—Analyse what’s causing the problem
Produced in partnership with Beth Pipe FCIPD of OnLive Learning
Step 3—Analyse what’s causing the problem

The following Life Sciences practice note produced in partnership with Beth Pipe FCIPD of OnLive Learning provides comprehensive and up to date legal information covering:

  • Step 3—Analyse what’s causing the problem
  • Analyse the root cause
  • Prioritising issues
  • Explore and evaluate a range of solutions

There are five key steps to improving efficiency:

  1. Identify (define) what process needs improving

  2. Measure the problem

  3. Analyse your information

  4. Improve the process

  5. Control, ie embed the new process so it becomes business as usual

Management consultants often refer to this is as the DMAIC framework.

This Practice Note guides you through step 3, ie analysing the causes of the problem you identified in step 1 and will develop the case study followed in Practice Notes: Step 1—Identify and define the problem and Step 2—Measure the problem. That case study relates to a hypothetical organisation’s due diligence process.

This part of the process requires you to analyse the information you have collated to determine the causes and move on to generating possible solutions. Specifically you will now need to:

  1. analyse the root cause

  2. prioritise the issues

  3. explore and evaluate a range of solutions

Analyse the root cause

Once you have all of the measures in place the next step is to identify what the causes are behind the problem or problems identified. To ensure a long term solution the cause of the issue needs to be addressed rather than just the symptoms.

In our case study example you identified there was a problem with the Due Diligence process when it came to the time taken to investigate IP issues. The check sheet measured the number and type of incoming calls

Popular documents