Stakeholder engagement
Produced in partnership with Lee Digings of Lee Digings Associates
Stakeholder engagement

The following Public Law practice note produced in partnership with Lee Digings of Lee Digings Associates provides comprehensive and up to date legal information covering:

  • Stakeholder engagement
  • Who are the stakeholders on a programme/project?
  • Stakeholder engagement cycle

The engagement of stakeholders, often representing a wide variety of interests, is critical to the success of major procurement projects and investment programmes.

Engagement needs to run throughout the project/programme:

  1. obtaining stakeholder buy-in to a project or programme in the first place

  2. gaining agreement from interested parties to the outputs and outcomes to be achieved including budget approval

  3. management of those who will want to support or block progress, embedding change and project/programme closure

The objective of stakeholder engagement is to help achieve support for the project/ programme through consultation.

This Practice Note looks at the key dimensions of stakeholder engagement, including the management of communications, together with some of the more common techniques that are used in this field. It does so chiefly by reference to best practice guidance developed for the management of government programmes (Managing Successful Programmes, TSO, 4th edn, 2011).

Given their significance, it is assumed that stakeholder engagement concepts developed for programmes will also be applied to major projects. Although this is not really envisaged in the standard guidance for project management which sees stakeholder engagement as a programme-level activity (Managing Successful Projects with PRINCE2, 2009 Edition, TSO, 2009), it is in line with HM Treasury guidance on public sector projects.

For the broader context of public sector, see Practice Note: Project, programme and risk management.

Who are the stakeholders on a programme/project?

Stakeholders are those

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