Sources of help for solicitors

The following Wills & Probate practice note provides comprehensive and up to date legal information covering:

  • Sources of help for solicitors
  • Solicitors Regulation Authority
  • Legal Ombudsman
  • The Court
  • Official Solicitor and Public Trustee
  • Court of Protection
  • Probate registries
  • The Law Society
  • Counsel's opinion
  • Institute of Legacy Management
  • More...

Sources of help for solicitors

Solicitors Regulation Authority

The Solicitors Regulation Authority (SRA) is the independent regulatory body of the Law Society of England and Wales. The SRA provides information, advice and support to help solicitors comply with professional standards. Its contact centre can help with queries. More information, including telephone, email and postal addresses can be found on the SRA website.

The SRA Standards and Regulations came into effect on 25 November 2019, replacing the SRA Handbook.

The SRA has a professional ethics helpline manned by trained advisors who are able to provide advice on the Standards and Regulations: telephone 0370 606 2577. Solicitors may choose to write to or email the Professional Ethics guidance team for advice.

The SRA Update e-newsletter provides solicitors with the latest information about the work of the SRA. To subscribe email operations at the SRA and ask to have your current email address noted. No other action is required.

The Practice Standards Unit monitors compliance and delivers talks to groups or firms. The PSU may decide to provide more direct information to help with compliance by visiting a firm.

Legal Ombudsman

The Legal Ombudsman has formal powers to resolve complaints about lawyers. The Legal Ombudsman provides information for lawyers, eg answers to frequently asked questions, a guide to good complaint handling and Scheme rules (this includes a summary of relevant provisions of the Legal Services

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