Setting up an ABS within an in-house team—an interview with Archana Makol
Setting up an ABS within an in-house team—an interview with Archana Makol

The following In-house Advisor practice note provides comprehensive and up to date legal information covering:

  • Setting up an ABS within an in-house team—an interview with Archana Makol
  • Tell us a bit about your background and career to date…
  • How does the claims function at BT work?
  • How did BT Law Ltd evolve?
  • Do you think you’ll ever be in the situation where it becomes more profitable to manage work through BT Law rather than within the BT in-house claims team?
  • How would another legal team go about setting up a similar structure? What are the first things they should think about to see whether it would work for them?
  • Is there anything that you wish you’d known at the start of the process?

When alternative business structures were introduced by the Legal Services Act 2007, new opportunities opened up for the innovative provision of legal services. We talk to Archana Makol, Chief Counsel at BT and Director of BT Law Ltd, about her experience of setting up and running an Alternative Business Structure alongside an established global in-house legal team.

Tell us a bit about your background and career to date…

I qualified as a lawyer in 1992 and started off in private practice. I joined BT in 1998 as an accident at work defendant litigator and worked in that area for a number of years. Around ten years ago, I moved into heading up the Insurance team in Sheffield, as it was then known. It was an opportunity to broaden my experience beyond just doing personal injury work, work with other parts of the business and be involved with more commercial litigation.

I am also now a Director of BT Law Ltd, an ABS and wholly owned BT subsidiary. BT Law involves a small section of the overall legal community at BT and only deals with liability and claims matters.

The BT Legal team is a worldwide in-house function comprising around 400 people. My team, now known as the Liability claims team, sits within the litigation part of that function and is made up of 73 people. It’s from my

Popular documents