Outsourcing life cycle
Produced in partnership with Bristows LLP
Outsourcing life cycle

The following TMT practice note Produced in partnership with Bristows LLP provides comprehensive and up to date legal information covering:

  • Outsourcing life cycle
  • Characteristics of outsourcing deals
  • Why organisations outsource
  • The life cycle of a typical outsourcing deal
  • Analyse requirements
  • Scope project
  • Commercial considerations
  • Technical considerations
  • Regulatory impact
  • Deal structure
  • More...

IP COMPLETION DAY: 11pm (GMT) on 31 December 2020 marks the end of the Brexit transition/implementation period entered into following the UK’s withdrawal from the EU. At this point in time (referred to in UK law as ‘IP completion day’), key transitional arrangements come to an end and significant changes begin to take effect across the UK’s legal regime. This document contains guidance on subjects impacted by these changes. Before continuing your research, see Practice Note: What does IP completion day mean for TMT?

This Practice Note introduces outsourcing deals and covers the following aspects of the life cycle of the typical outsourcing transaction, primarily from the customer's perspective:

  1. Characteristics of outsourcing deals

  2. Why organisations outsource

  3. The life cycle of a typical outsourcing deal

  4. Analyse requirements

  5. Scope project

  6. Commercial considerations

  7. Technical considerations

  8. Regulatory impact

  9. Deal structure

  10. Offshore/near shore and cloud services

  11. Procurement process

  12. Selection and contract

  13. Delivery and contract management

  14. Contract end/renewal

The outsourcing process is often complex but provided that it is approached systematically with clear goals in sight, it can be managed in an orderly way. Taking a structured approach enables customers to have realistic objectives, establish how to measure the achievement of those objectives and then contract on a basis that will allow those objectives to be met.

Characteristics of outsourcing deals

An outsourcing deal involves the transfer of the responsibility for delivering a service

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