The following Employment guidance note provides comprehensive and up to date legal information covering:
All employers want to get the best out of their employees. Being aware of how they are performing is a crucial element of this. Where standards slip employers need to be able to manage employees' performance in order to allow them the opportunity to improve. If sufficient improvement is not forthcoming, employers need to know how to take steps to deal with the situation fairly which may ultimately include dismissal.
Acas has produced a guidance booklet, How to manage performance.
The principal aim of performance management is to ensure that employees contribute in the best way possible to the objectives of their employer.
If employers manage their employees well then the employees will be aware of:
what the aims of the business are
what their role is in achieving the aims of the business
the skills they need to achieve that
what level of performance is expected of them
how they are doing measured against expectations
how they can develop
For a discussion of why employees underperform and what managers can do about it, see Practice Note: Advising managers: management of under-performers.
In circumstances where an employee is not performing to the expected level or standard, the employer should first consider whether the reason for the under-performance is that the employee 'can't do', or 'won't do', the work:
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