Managing expectations
Managing expectations

The following In-house Advisor practice note provides comprehensive and up to date legal information covering:

  • Managing expectations

This Practice Note is written for junior in-house lawyers and will provide a high level overview of how to allocate work. There has been a lot more written on how to do this, but this Practice Note gives you the basic premise that resource allocation should be done systematically and deliberately, and that legal teams should move away from the mindset that they need to manage all legal risk as a legal team, when with the right support and structure, it is clear that there are others who can manage it as effectively.

Ultimately there can never be enough lawyers in a legal team to take on a purely execution role. Listen to Tom Kilroy’s example of the growing number of Private Finance Initiative (PFI) projects to be managed by his team, and where the edges of responsibility lie here.

Mark Prebble describes the two ways in which we can resource legal work as the 'chute' and 'portal' approach:

  1. the chute approach is one where every aspect of legal work in an organisation is funnelled down to the poor unwitting lawyers waiting for it to flood in—highly exhilarating, but just not that sustainable in the long term as it will require more and more lawyers to support the work (like we saw in Tom Kilroy’s PFI example) and in the illustration below. It is potentially useful

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