Key contacts for immigration advisers
Key contacts for immigration advisers

The following Immigration guidance note provides comprehensive and up to date legal information covering:

  • Key contacts for immigration advisers
  • The Home Office
  • Visa application centres overseas
  • Home Office Presenting Officers' Units
  • Information Commissioner’s Office
  • Her Majesty's Passport Office
  • Migration Advisory Committee (MAC)
  • Immigration and Asylum Chamber
  • EU Settlement Scheme
  • Key work sector bodies
  • more

This Practice Note provides contact details for the key government offices and other organisations involved in the administration of immigration control in the UK. It also gives details of relevant sector bodies.

The Home Office

All immigration applications made in the UK, other than those made at port for leave to enter, must be submitted to the Home Office. The Home Office has a number of offices around the country that process different types of immigration applications. The application should be sent to the correct office as instructed on the relevant application form or via the online application process. If submitted to the wrong office, processing is likely to be delayed and/or the application could be lost.

Home Office organisational structure

Information on the organisational structure of the Home Office is publicly available on the Home Office page of the DATA.GOV.UK website. The published information is structured as an interactive organogram (organisational structure chart) and includes:

  1. position titles

  2. names of senior-level position holders

  3. job descriptions for senior-level positions

  4. salary ranges for all positions

  5. reporting lines for all positions

General enquiries

Address: UK Visas and Immigration, Lunar House, 40 Wellesley Road, Croydon CR9 2BY

For general enquiries:

Tel: 0300 123 2241, 09:00–16:45, Monday–Thursday; 09:00–16:30, Friday

Immigration desks at UK ports

The Home Office publishes contact telephone numbers for the immigration desks at the main UK ports