Key consumer legislation—summary
Key consumer legislation—summary

The following Commercial guidance note provides comprehensive and up to date legal information covering:

  • Key consumer legislation—summary
  • Brexit
  • Core legislation
  • Advertising
  • Data protection
  • E-commerce
  • Product liability and safety
  • Provision of services
  • Civil enforcement and consumer disputes
  • Miscellaneous

Brexit: As of exit day (11pm on 31 January 2020) the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK has entered an implementation period, during which it continues to be subject to EU law. This has an impact on this Practice Note. For further guidance, see Brexit Bulletin—key updates, research tips and resources and Brexit toolkit.

This Practice Note sets out a brief description of the key consumer legislation that businesses dealing with consumers should be aware of. It considers the core legislation relevant when trading or contracting with consumers and other key legislation relevant to the business-to-consumer relationship in the context of advertising, data protection, e-commerce, product liability and safety, the provision of services, and civil enforcement and consumer disputes, as well as other legislation which benefits consumers.

This Practice Note does not cover sector specific (eg travel and transport, insurance, consumer credit, gambling, charities), product specific (eg for alcohol, tobacco, animal/food/textile products, cars, medicines, fireworks), product or packaging marking or labelling, underage sales or environmental legislation.


On 31 January 2020, the UK ceased to be an EU Member State and entered an implementation period, during which it continues to be subject to EU law. Transitional provisions in the UK legislation implementing the Withdrawal Agreement, namely the European Union (Withdrawal