Job Description—Knowledge Management Manager

The following In-house Advisor practice note provides comprehensive and up to date legal information covering:

  • Job Description—Knowledge Management Manager
  • Role purpose
  • Job description
  • Person Specification

Job Description—Knowledge Management Manager

Role purpose

The main function of the knowledge management position is to help champion organisation-wide knowledge sharing so that the organisation's know-how, information and experience is shared inside and (as appropriate) outside the organisation with clients, partners, and stakeholders.

The Knowledge Management Manager will establish the framework and develop the tools required to manage the organisation’s knowledge assets. This includes developing standard operating procedures to ensure consistent knowledge management across the service delivery teams.

This role is responsible for ensuring knowledge is developed and managed in a standard way. In support of this, the Knowledge Management Manager will provide direction to the Strategy & Operations teams who are responsible for developing knowledge assets for the service delivery teams to use.

Job description

  1. take the lead in developing and implementing the organisation’s Knowledge Management Strategy

  2. in partnership with the leadership team, define knowledge management requirements, goals, and strategies

  3. promote knowledge sharing throughout the organisation by strengthening links between knowledge sharing and other information systems

  4. take the lead in encouraging employees to share knowledge, ensuring they are aware of the knowledge management resources available to support their work are appropriately trained and are using the systems efficiently and productively

  5. provide a strategic view on the further development of knowledge management systems and practices in order to support the work and development of the organisation into the future

Popular documents