Q&As

Is the provision of a timeshare, where a timeshare company makes available a specific property for occupation, a provision of a service for the purposes of the Consumer Rights Act 2015 (CRA 2015)? Does CRA 2015 define ‘goods’ and ‘services’?

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Published on LexisPSL on 18/06/2019

The following Commercial Q&A provides comprehensive and up to date legal information covering:

  • Is the provision of a timeshare, where a timeshare company makes available a specific property for occupation, a provision of a service for the purposes of the Consumer Rights Act 2015 (CRA 2015)? Does CRA 2015 define ‘goods’ and ‘services’?
  • Services
  • Goods

Services

The Consumer Rights Act 2015 (CRA 2015) does not define ‘services’. In respect of services, CRA 2015, s 48 sets out which service contracts are covered by (and excluded from) CRA 2015, Pt 1, Ch 4 (which sets out the requirements in respects of services contracts). For more information, see Practice Note: Consumer Rights Act 2015—services—Application of the CRA 2015 to services.

Timeshare contracts are not expressly excluded. The explanatory notes to CRA 2015 provide at paragraph 228:

‘Chapter 4 applies to all service sectors except where they are expressly excluded from one or all of its provisions. The provisions in this Chapter do not cover contracts of employment or apprenticeships and, where there is legislation that gives more detailed provision about rights or duties of particular services, that legislation will take precedence over the provisions in this Chapter. This Chapte

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