Internal investigations—reporting, communications and reputational management
Produced in partnership with Caroline Black and Noel Power of Dechert LLP
Internal investigations—reporting, communications and reputational management

The following Risk & Compliance guidance note Produced in partnership with Caroline Black and Noel Power of Dechert LLP provides comprehensive and up to date legal information covering:

  • Internal investigations—reporting, communications and reputational management
  • Managing internal communications
  • When to self-report

An internal investigation is a legal process undertaken by an organisation (with or without outside counsel) to review and identify facts relating to a specific allegation, concern or misconduct and remediate potential irregularities.

Common scenarios that may trigger an investigation include:

  1. an individual raising a concern internally via a whistleblowing hotline or otherwise (whistleblower)

  2. a response to a regulatory or criminal agency demand

  3. part of due diligence in advance of a merger or acquisition

  4. a civil litigation claim

  5. an internal or external auditor’s report

  6. media reports

  7. an external allegation, eg from a customer or counter-party

Managing internal communications

Ensure that only those that need to know are kept informed of the investigation—this is important to preserve and maximise the benefit of legal professional privilege—see Practice Note: Internal investigations and legal professional privilege.

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