Q&As

In relation to transferring an account from one bank to a new bank, are there any specific obligations on timing or efficiency that a bank has to its customers?

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Published on LexisPSL on 26/10/2016

The following Financial Services Q&A provides comprehensive and up to date legal information covering:

  • In relation to transferring an account from one bank to a new bank, are there any specific obligations on timing or efficiency that a bank has to its customers?

In relation to transferring an account from one bank to a new bank, are there any specific obligations on timing or efficiency that a bank has to its customers?

When dealing with customers, banks are under an obligation to comply with the Financial Conduct Authority’s (FCA) Principles for Businesses (PRIN). Principle 6 states that a

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