Improving your assertiveness
Produced in partnership with Beth Pipe FCIPD of OnLive Learning
Improving your assertiveness

The following Practice Management practice note Produced in partnership with Beth Pipe FCIPD of OnLive Learning provides comprehensive and up to date legal information covering:

  • Improving your assertiveness
  • What is assertiveness?
  • Recognising your triggers
  • What drives your behaviour?
  • Quick fixes
  • Dealing with failure

Being able to put your point of view across in an assertive, confident manner is an essential skill for any legal professional, but for most of us there are times when we feel anything but assertive. This Practice Note will help you understand what the triggers are for changes in your levels of assertiveness and what you can do to help yourself.

This Practice Note covers:

  1. what is assertiveness

  2. recognising your triggers

  3. understanding what drives your behaviours

  4. quick fixes

  5. dealing with failure

What is assertiveness?

People talk a lot about assertiveness, often without clearly defining what they mean. The Collins dictionary defines assertiveness as: “confidence and directness in claiming your rights or putting forward your views”

Assertiveness is about having confidence in yourself and standing up for your own rights while also respecting the rights of others. It is based on the belief that other people’s rights and needs are as important as our own. Assertive people are able to express themselves with confidence and to explain their view and what they want to happen, without resorting to passive, aggressive or manipulative behaviour.

People with good assertiveness skills have a genuine interest and concern for other people. They have high self-esteem and confidence in themselves, which they are able to project without overpowering others.

If you were to come up with a list of words to describe different

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