Giving and receiving feedback
Giving and receiving feedback

The following In-House Advisor guidance note provides comprehensive and up to date legal information covering:

  • Giving and receiving feedback
  • Reasons for not giving feedback
  • Important things to consider when giving feedback
  • Things to avoid doing and saying
  • Why people don't always hear positive feedback
  • How to give feedback
  • Receiving improvement feedback

Most of us would say that if we’re doing something wrong we’d want someone to tell us, but few people truly appreciate it when they actually do. This Practice Note will guide you through the key things to consider when giving, and receiving feedback, including:

  1. reasons for not giving feedback

  2. important things to consider when giving feedback

  3. things to avoid doing or saying

  4. why people don't always hear positive feedback

  5. the structure of a feedback discussion, and

  6. receiving and dealing with improvement feedback

Reasons for not giving feedback

A busy manager has a lot on their plate and can often find a number of really good reasons to put off giving feedback—below are a number of those reasons and some thoughts to consider.

I don't have time Whatever it is that someone is, or isn’t, doing is likely to be having an impact on your time. Though it will take time to give them the feedback this will, overall, be less than the amount of time taken trying to continually cover for them or fix the issue yourself
It should be obvious It may well be obvious to you but it may not be obvious to