EL/PL claims in the portal—a practical guide (Stage 1)
Produced in partnership with Sue Brown
EL/PL claims in the portal—a practical guide (Stage 1)

The following PI & Clinical Negligence practice note produced in partnership with Sue Brown provides comprehensive and up to date legal information covering:

  • EL/PL claims in the portal—a practical guide (Stage 1)
  • The Portal
  • EL/PL protocol stages
  • Aim of the EL/PL protocol
  • Scope
  • Written communications must be sent electronically
  • Stage 1
  • The Claim Notification Form (CNF)
  • Unknown insurer
  • Disease claims with multiple insurers for single employer
  • More...

This Practice Note provides an overview of the Pre-Action Protocol for Low Value Personal Injury (Employers’ Liability and Public Liability) Claims from 31 July 2013 (the EL/PL protocol) in particular Stage 1 of the process. For guidance on Stage 2 onwards, see Practice Note: EL/PL claims in the portal—a practical guide (Stage 2 onwards).

The Portal

The Portal, initially launched for road traffic accident (RTA) claims on 30 April 2010, was extended on 31 July 2013 to cover Employers’ Liability (EL) and Public Liability (PL) claims, and from that date all claims for compensation for personal injury arising from an EL/PL accident valued between £1,000 and £25,000 were required to be submitted via the Portal. See Practice Note: The Pre-Action Protocol for Low Value Personal Injury (Employers' Liability and Public Liability) Claims.

The Portal is operated by Claims Portal Limited (CPL), a not-for-profit company made up of 13 non-executive directors, including an independent chairperson. The other 12 directors are an equal split of six claimant stakeholder and six insurer representatives, appointed by APIL, MASS, the TUC, the Law Society on the claimant side and insurers.

The Portal itself is simply intended to provide users with an electronic means of working through the stages of the EL/PL protocol. The users of the Portal are Claimant Representatives (CRs) (firms of solicitors authorised by the SRA to conduct litigation in England

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